Water-Jel Cool Jel
Water-Jel Cool Jel - 3.5 g packet is backordered and will ship as soon as it is back in stock.
Free shipping on orders $149
Free shipping on orders $149
Orders $149+ ship for free everywhere in Canada. No exception.
110% Price match guarantee
110% Price match guarantee
If you find a better price elsewhere, we will not only match the price but beat it by an additional 10% of the difference.
Bulk pricing available
Bulk pricing available
Buying in bulk? Use the Request a bulk order link above to get bulk pricing on this item.
Order processing & delivery times
Order processing & delivery times
Most in-stock orders ship within one (1) business day. Transit times are estimated at check-out.
If you need your order by a specific date, please reach out, we're happy to help ensure you get the products you need on time when we can.
Covered by our 14-day return policy
Covered by our 14-day return policy
If you notice anything wrong with your order, just let us know within 14 days and we'll make it right. Read our refunds and returns policy for details.
Description
Description
Cools and soothes minor heat burns, scalds, cuts and abrasions.
- Moisturizes
- Forms a protective barrier
- Water-based, water-soluble, easy to remove
- Non-toxic and non-irritating
- Product unaffected by freezing and hot temperatures
Resources
Resources
Warranty
Warranty
Safe & Secure
Supported payment methods
We ensure secure processing of your payment information and do not retain or have any access to your credit card details.
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Frequently Asked Questions
Shipping
How much does shipping cost?
How much does shipping cost?
All orders $149+ qualify for free shipping.
If you order is less than $149, shipping costs will be calculated based on your address and the products you order.
How long does shipping take?
How long does shipping take?
We ship out most in-stock orders within 1 business day, and transit times are calculated at checkout based on the available options for your address.
If your order qualifies for free shipping, the transit time is usually the same as the cheapest paid shipping option.
Orders
Is the inventory level shown online accurate?
Is the inventory level shown online accurate?
As much as possible. We do sometimes have slight discrepancies due to damaged items, but our inventory levels are 98%+ accurate.
What payment methods are accepted?
What payment methods are accepted?
We accept all major credit card companies, Apple Pay, Google Pay, Shop Pay and we accept Interac E-Transfer payments.
Net 30 accounts have to be authorized before ordering. If you would like to apply for a Net 30 account, please contact us.
Products
Do you have the specific brand I want?
Do you have the specific brand I want?
It depends. Our product pages will indicate if the product is from a specific manufacturer. That information is found above the product name. If the brand is Elite Medic, then we guarantee that the item you will receive matches the product description, but it may not match the specific brand in the product picture(s).
Are the product images accurate?
Are the product images accurate?
Sometimes. We do our best to keep our product images up-to-date with the brands we carry and the packaging from the manufacturer, but we do have a disclaimer below the product images because it is not always the case.
If you are unsure about a specific product based on the pictures, contact us and we will gladly assist you.
Returns and refunds
What is your return policy?
What is your return policy?
The short version is this:
- AEDs, CPR manikins and AED trainers are non-refundable.
- Defective items will be repaired, exchanged or refunded. Please read our full policy for details.
- Non-defective items can be returned if they are in saleable condition. The return needs to be initiated within 14 days and completed within 30 days. Restocking fees apply and shipping fees are non-refundable. Please read our full policy for details.
You can read our full return and refund policy here.
How long will it take to receive my refund?
How long will it take to receive my refund?
Approved refunds will be processed promptly and credited to the original payment method. Please note that it may take a few days for the refund to appear on your account statement.